This Privacy Policy explains how pak357 collects, uses, stores, and protects the personal data of all registered players and site visitors. pak357 is committed to handling your data responsibly, transparently, and in accordance with applicable data protection principles. Please read this document carefully before using pak357 services.
Six foundational principles that govern how pak357 handles the personal data of every player and visitor on the platform.
pak357 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Your data is used exclusively to operate your pak357 account, process payments, verify identity, and improve the platform experience.
All personal and financial data stored by pak357 is protected using industry-standard encryption protocols. Sensitive fields — including passwords, payment details, and identity documents — are encrypted at rest and in transit. pak357 undergoes regular security reviews to maintain data integrity.
Registered pak357 players have the right to access, correct, export, and request deletion of their personal data. These rights can be exercised by contacting pak357 support via Live Chat or by email. We will process verified data requests within 30 days of receipt.
pak357 shares personal data only with carefully selected service providers necessary to operate the platform — including payment processors (JazzCash, EasyPaisa, HBL, UBL), KYC verification services, fraud prevention partners, and regulatory authorities where legally required. No data leaves our ecosystem unnecessarily.
pak357 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, and anti-money laundering obligations. Account data is typically retained for a minimum of five years following account closure to comply with AML record-keeping requirements.
In the event of a data security breach that affects your personal information, pak357 will notify you promptly in accordance with its breach notification obligations. Notification will be made via the email address registered to your account and via a prominent platform notice where appropriate.
1.1 This Privacy Policy describes the types of personal data that pak357 collects from players and site visitors, the purposes for which that data is processed, the parties with whom it may be shared, and the rights that individuals have in relation to their personal data.
1.2 This Policy applies to all data collected through the pak357 website at pak357.net, the pak357 mobile platform, live chat support interactions, email communications with pak357, and any other channel through which a player or visitor provides personal information to pak357.
1.3 This Policy should be read alongside the pak357 Terms & Conditions and Responsible Gaming policy, both of which contain additional provisions relevant to the operation of your pak357 account.
1.4 pak357 is committed to processing personal data fairly, lawfully, and transparently, and to collecting only the data that is strictly necessary for the purposes described in this Policy.
2.1 pak357 may collect and process the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC/NICOP number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, city/province of residence | Account communication, support, marketing (with consent) |
| Financial Data | JazzCash/EasyPaisa wallet ID, bank account details, transaction history | Deposit and withdrawal processing, AML compliance |
| Gaming Data | Bet history, game session logs, win/loss records, bonus usage | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud prevention, platform optimisation |
| Document Data | Copies of government-issued ID, proof of address, payment method evidence | KYC verification, AML compliance, withdrawal authorisation |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Support delivery, dispute resolution, quality assurance |
2.2 pak357 does not knowingly collect sensitive personal data (such as health data, biometric data, or data revealing racial or ethnic origin) unless this is strictly necessary for compliance with legal obligations and with your explicit consent.
3.1 Direct Collection: Most of the personal data pak357 holds is provided directly by you during the registration process, during KYC verification, when you make a deposit or request a withdrawal, when you contact support, or when you opt into a promotional offer.
3.2 Automated Collection: When you access the pak357 platform, certain technical data is collected automatically through cookies, web beacons, and server logs. This includes your IP address, device identifiers, browser information, and session activity data. See Section 7 for full details on cookies.
3.3 Third-Party Sources: pak357 may receive data about you from third-party sources in limited circumstances, including:
4.1 pak357 uses the personal data it collects for the following purposes:
5.1 pak357 processes personal data on the following legal bases:
6.1 pak357 does not sell, rent, or trade your personal data to third parties for commercial purposes. Personal data is shared with third parties only in the following circumstances:
6.2 All third-party service providers who process data on behalf of pak357 are bound by contractual data processing obligations consistent with this Privacy Policy.
7.1 The pak357 website uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse site traffic, and support fraud prevention measures.
7.2 Categories of cookies used by pak357:
7.3 You can control non-essential cookie categories through your browser settings. Disabling certain cookies may affect the functionality of the pak357 platform. Essential and security cookies are required for platform operation and cannot be disabled through browser settings.
8.1 pak357 retains personal data for the periods necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and AML obligations.
8.2 Indicative retention periods:
8.3 Where data is no longer required for its original purpose and there is no legal obligation to retain it, pak357 will securely delete or anonymise the data.
9.1 pak357 implements a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These include:
9.2 While pak357 takes all reasonable precautions to protect personal data, no online platform can guarantee absolute security. You are also responsible for maintaining the security of your account credentials. If you suspect your account has been compromised, contact pak357 support immediately via Live Chat.
10.1 As a pak357 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact pak357 support via Live Chat inside your account or by email at [email protected]. pak357 will respond to verified requests within 30 days.
You have the right to request a copy of the personal data that pak357 holds about you. pak357 will provide this in a structured, commonly-used format upon verification of your identity.
If any personal data pak357 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update some account details directly within your pak357 account settings.
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. This right is subject to overriding legal obligations such as AML retention requirements.
You may request that pak357 restricts the processing of your personal data in certain circumstances — for example, while a data accuracy dispute is being resolved.
Where processing is based on your consent or on the performance of a contract, you have the right to receive your personal data in a machine-readable format for transfer to another service provider.
You have the right to object to processing of your personal data where that processing is based on pak357's legitimate interests. You may also object at any time to direct marketing communications, including by withdrawing marketing consent through your account settings.
11.1 pak357 may send you promotional emails, SMS notifications, or in-platform messages regarding bonuses, new games, PSL betting promotions, and other pak357 offers — but only where you have provided explicit consent to receive marketing communications during registration or through your account settings.
11.2 You may withdraw your marketing consent at any time by:
11.3 Withdrawal of marketing consent does not affect your ability to receive transactional communications from pak357 — including deposit confirmations, withdrawal notifications, security alerts, and account-related messages. These communications are not marketing and will continue to be sent to your registered contact details regardless of marketing preferences.
12.1 pak357 is strictly a 21+ platform. pak357 does not knowingly collect or process personal data from individuals under the age of 21. Age verification is a mandatory step in the registration process, and pak357 reserves the right to request documentary evidence of age at any stage of the account lifecycle.
12.2 If pak357 becomes aware that personal data has been collected from an individual who does not meet the minimum age requirement, that data will be deleted promptly and the associated account will be closed. If you believe that a minor has registered with pak357, please contact support immediately at [email protected].
13.1 pak357 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. The effective date at the top of this document will be updated whenever a material change is made.
13.2 Where changes are material — meaning they significantly affect your rights or how your data is processed — pak357 will notify registered players via email to their registered address and via a notice on the platform. Your continued use of pak357 following notification of a material change constitutes your acknowledgment of the updated Policy.
13.3 We encourage you to review this Privacy Policy periodically to stay informed about how pak357 is protecting your data.
14.1 If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint about how pak357 has handled your personal data, please contact us through the following channels:
14.2 pak357 will acknowledge all privacy-related requests within 5 business days and will provide a substantive response within 30 days of receipt.
pak357 takes your data seriously. If you have questions about how your information is handled or wish to exercise your data rights, our support team is available 24/7. Ready to play? Log in and experience pak357. 21+ only. Please play responsibly.